Introducing the User Experience Working Group

Some of you may not be aware of the recent creation at UoLIA of the User Experience (UX) Working Group. Under the Chairmanship of Michael Frantzis, Deputy Course Director of the Computing programmes, the group is going to explore issues surrounding the online offering of the International Academy with the benefit of the techniques and tools used in the field of Human and Computer Interaction and UX research. The focus, much like a small R & D department, will be on learning from all our users (students, academics, managers, administrators), thinking about how we can improve our technology with the benefit of these insights and maybe building the odd prototype or two.

Many of our findings and development will overlap with, but won’t be confined to, the field of Technology Enhanced Learning (TEL). Over the coming months our group will be sharing this blog with the TEL team to share with you some our findings as well as various pieces about best practice and the techniques of UX research. Hopefully, you will enjoy these as well as incorporate the ideas into your work. We are currently preparing an initial set of projects which so far include a survey on how International Programmes students prefer to receive their electronic communications and a set of UX guidelines to help with product development.

You can learn a little more by looking at the slides from the presentation given about the group at the recent Programme Teams Forum.

If you would like get in touch with ideas for research or questions please email the group Secretary, Kärt Luik, at: k.luik@gold.ac.uk.

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